By Mohammed Waseem
Apart from the popular players like Western Union and MoneyGram in money transfer, we have Xpress Money, which operates on a global level. They operate in most countries and have agents spread across major countries. They have over 170000 agents in around 150 countries and they are working on including more locations.
Xpress Money targets expatriates living abroad, who send money back home. They promise simple, fast and safe service that is dependable and affordable as well. In addition, they promise competitive exchange rates and full refund on cancellation. They also have a fraud helpline in many countries, which serves as a point of contact in case of suspected fraud or scam.
Services offered by Xpress Money include cash to cash, cash to bank account, door to door, mobile money transfer, online money transfer and cash to card transfers. For cash to cash transfers, it is the traditional agent route, where the sender visits an agent and hands over the amount along with a fee and is provided a 16 digit X-PIN which has to be communicated with the recipient. The recipient then visits an agent and collects the cash. Cash to bank account requires the sender to hand over the cash and the fee to the agent, after which, the money is deposited into the recipient’s account.
Mobile money transfer and online money transfer are the on-the-go transfer services where the sender does not have to visit an agent. The door to door service is not offered by many money transfer operators; Xpress Money is one of the few operators supporting this service. Cash to card transfer is one of the most convenient services, where sender can send money directly to the recipient’s debit card.
They have an easy to use fee calculator on their website, which helps the sender estimate the total charges applicable to send money. Recipient pays no fee to collect the cash. For the recipient, they have the agent locator, which helps them find the closest agent to collect cash from.
Though not as popular as the leading players, their service is quite good and dependable. For a few countries, they require the sender to specify where the recipient should collect cash from, in other words, anywhere payment is not available there. This page has the list of countries where anywhere payment is available.